Here are the steps to file a bike insurance claim with Acko:
- Intimate Acko about the claim: You can intimate Acko about your claim by calling their toll-free number 1800-266-2256 or by visiting their website and filling out the claim form.
- Provide the necessary details: You will need to provide details of the incident that led to the claim, including the date, time, location, and a brief description of what happened.
- Upload documents: You will need to upload the necessary documents, such as a copy of your bike’s registration certificate, driving license, insurance policy, FIR (in case of theft or accident), repair bills, and any other relevant documents.
- Inspection: After receiving your claim request, Acko will send a surveyor to inspect your bike and assess the damages.
- Approval and settlement: Once the surveyor submits their report, Acko will approve the claim and settle the amount as per the terms and conditions of your insurance policy. The settlement can be in the form of cashless repair, reimbursement of repair expenses, or a total loss settlement (in case of theft or total damage).
It is important to note that you must inform Acko about the claim as soon as possible and follow the procedures mentioned in the policy document. Also, ensure that you provide accurate information and genuine documents to avoid any rejection or delay in settlement.